Cookie Policy
Last updated: January 16, 2026
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
This Cookie Policy explains how StreamlineSales ("we," "us," or "our") uses cookies and similar technologies on our website and CRM platform (collectively, the "Service").
2. Why We Use Cookies
We use cookies and similar technologies for several purposes:
- Essential functionality: To enable core features like authentication and security
- Performance: To understand how users interact with our Service and improve it
- Personalization: To remember your preferences and settings
- Analytics: To analyze usage patterns and measure effectiveness
- Marketing: To deliver relevant advertising and measure campaign performance
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the Service to function and cannot be disabled. They enable core functionality such as:
- User authentication and session management
- Security features and fraud prevention
- Load balancing and server routing
- Remembering your cookie consent preferences
Examples:
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | User authentication | Session |
| csrf_token | Security (CSRF protection) | Session |
| cookie_consent | Cookie preferences | 1 year |
3.2 Performance Cookies
These cookies collect information about how you use the Service, such as which pages you visit most often. All information is aggregated and anonymous.
- Page load times and performance metrics
- Error tracking and debugging information
- Usage statistics and feature adoption
Examples:
| Cookie Name | Purpose | Duration |
|---|---|---|
| _perf | Performance monitoring | 30 days |
| _error | Error tracking | 7 days |
3.3 Functional Cookies
These cookies enable enhanced functionality and personalization, such as:
- Remembering your preferences and settings
- Customizing your dashboard layout
- Storing language and region preferences
- Remembering which notifications you've dismissed
Examples:
| Cookie Name | Purpose | Duration |
|---|---|---|
| user_prefs | User preferences | 1 year |
| lang | Language preference | 1 year |
| theme | Display theme | 1 year |
3.4 Analytics Cookies
We use analytics services to understand how users interact with our Service. These cookies help us improve our platform.
- Google Analytics - Usage analytics and reporting
- Mixpanel - Product analytics and user behavior
- Hotjar - Heatmaps and session recordings (anonymized)
Examples:
| Cookie Name | Service | Duration |
|---|---|---|
| _ga | Google Analytics | 2 years |
| _ga_* | Google Analytics | 2 years |
| mp_* | Mixpanel | 1 year |
3.5 Marketing Cookies
These cookies track your activity across websites to deliver personalized advertising and measure campaign effectiveness.
- Google Ads - Advertising and remarketing
- LinkedIn Insight - B2B marketing and conversion tracking
- Facebook Pixel - Social media advertising
These cookies require your consent and can be disabled through the cookie consent banner.
4. Other Tracking Technologies
In addition to cookies, we may use other tracking technologies:
4.1 Local Storage
We use browser local storage to store larger amounts of data locally, such as cached application data and user preferences.
4.2 Web Beacons
Small graphics (also called pixel tags or clear GIFs) used in emails and web pages to track whether content has been viewed.
4.3 Server Logs
Our servers automatically log information about your visits, including IP address, browser type, pages visited, and access times.
5. Managing Your Cookie Preferences
5.1 Cookie Consent Banner
When you first visit our website, you'll see a cookie consent banner. You can choose to:
- Accept all cookies
- Reject optional cookies (analytics and marketing)
- Customize your preferences for different cookie types
5.2 Changing Your Preferences
You can change your cookie preferences at any time by:
- Clicking the "Cookie Settings" link in our website footer
- Accessing cookie settings in your account preferences
- Clearing cookies through your browser settings
5.3 Browser Controls
Most browsers allow you to:
- View and delete cookies
- Block third-party cookies
- Block all cookies (may impact functionality)
- Clear cookies when you close the browser
Browser help pages:
5.4 Opt-Out Tools
You can opt out of specific advertising cookies:
6. Impact of Disabling Cookies
Disabling certain cookies may affect your experience:
- Strictly Necessary Cookies: The Service may not function properly. You may not be able to log in or use key features.
- Performance Cookies: We won't be able to improve the Service based on usage data.
- Functional Cookies: Your preferences won't be remembered between sessions.
- Analytics Cookies: We won't be able to measure and improve user experience.
- Marketing Cookies: You'll still see advertising, but it may be less relevant to you.
7. Third-Party Cookies
We use services from third parties that may set their own cookies. We do not control these cookies. Please review the privacy policies of these services:
8. Updates to This Cookie Policy
We may update this Cookie Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by:
- Posting the updated policy on this page
- Updating the "Last updated" date
- Requesting renewed consent where required
9. More Information
For more information about how we collect and use your data, please see our Privacy Policy.
10. Contact Us
If you have questions about our use of cookies, please contact us:
StreamlineSales
Email: privacy@streamlinesales.com
Email: support@streamlinesales.com